Knowledgebase

Welcome email is an email containing all information you need to begin using your account, such...

After placing an SSL certificate order on our website, please provide the following information...

PHP Selector, also known as Select PHP Version, is a feature available to allow cPanel uses to...

SSH (also known as Secure Shell) is a remote admin protocol that allows users to control and...

Enterprise grade backup is an addon service available for VPS, smart servers, cloud servers and...

Shared hosting is the most basic hosting type. With shared hosting, your website is sharing a web...

Web host is a company that provide space on a server they own or lease for use by their clients...

Web hosting service is a service that allows you to make your own website accessible via the...

Web space is the amount of disk space for your website. It is an allocated amount of hard drive...

When users submit tickets to us, they will receive an automated reply with information such as...

You may see this error when trying to access to your cPanel or webmail.Usually, this error is...